Skip to content
Carindale pickup by arrangement✦Local delivery enquiries welcome
Carindale, Brisbane
Hay and pellet pickup
with local delivery by arrangement.
Choose your products, tell us your suburb and send an enquiry. We confirm availability and the full arrangements before you order.
Start your enquiry ↗
Collection
Carindale pickup
Pickup is by arrangement, rather than a walk-in shop. We confirm a collection time and exact pickup details privately when arranging your order.
Please send an enquiry and wait for confirmation before coming over.
Arrange a pickup ↗Delivery enquiries
Check your suburb
$20 nearby$30 farther out
Send your suburb so we can confirm coverage, the applicable fee and delivery arrangements. The nearby and farther-out charges are confirmed individually; they do not promise delivery to every Brisbane suburb.
Ask about delivery ↗
From enquiry to collection
How ordering works
- Choose your hay and pellets
The enquiry calculates your product subtotal, using your chosen hay pack sizes and any eligible pellet offer. Read about hay bags or compare pellet sizes.
- Tell us how you’d like to collect
Select pickup or ask about delivery. Include your suburb and any collection preference in the enquiry.
- Review and send your request
Choose how we should contact you, then send your order request. If online requests are unavailable, review and send the email draft or copy your message to contact us.
- Wait for our confirmation
We reply through your chosen contact method to confirm stock, product questions, the final total and the pickup or delivery arrangements. Sending a request does not reserve stock or take payment.
Understand the total
Products and delivery are separate
One 3 kg hay pack is $15. Add a 2 kg pellet bag for a $22 product subtotal. If a $20 delivery fee applies, the total would be $42; with a $30 delivery fee, it would be $52. We confirm the applicable fee and final total before ordering.
For small orders, arranging pickup avoids a delivery charge.
Choose the $22 product basket ↗Contact
Contact the pantry
guineapigpantry@gmail.com
Use the enquiry builder to include your products, preferred day and contact method. You can also email your product questions and suburb directly.
Collection details are shared privately when we confirm your pickup time.
Common questions
Pickup and delivery FAQs
Are you a walk-in pet shop?
No. Carindale collection is by arrangement. Please wait for confirmation of a time and pickup details before visiting.
Is my suburb nearby or farther out?
Send your suburb in the enquiry. We confirm whether delivery is available and which fee applies before you order; the delivery zone and fee depend on your suburb.
How do I know you received my request?
When you send an order request through the form, a reference appears after it reaches the pantry. Keep it for follow-up. Opening an email draft or copying a message does not send anything; send it yourself and wait for our reply. We confirm pickup or delivery arrangements separately.